Step-by-step troubleshooting guides for Microsoft Word, Excel, Outlook, PowerPoint and OneNote, and for PDF files and Adobe Acrobat, covering files that will not open, apps that stop responding, printing and formatting problems, in the order you should try them.
Finding your Microsoft Teams microphone not working right before an important call is one of the most frustrating tech problems. You can hear everyone else perfectly, but they cannot hear a word you say. The good news is that this…
A pdf file not opening in windows is one of the most annoying computer problems. You double-click a file and nothing happens. Or you get an error message. Or the screen goes blank for a second and then closes. It…
If outlook not receiving emails is your current problem, start here: in almost every case, your messages are safe. They are either sitting on the mail server waiting for Outlook to collect them, or they have been quietly diverted by…
An excel file not opening is usually caused by one of a handful of things: a download blocked by Windows, a broken file association, a faulty add-in, or a workbook that has become corrupted. The good news is that you…
Nothing is more frustrating than seeing the “Microsoft Word not responding” message in the title bar while your cursor turns into a spinning circle. You are in the middle of a report, an essay or a business letter, and suddenly…
